Refund Policy

Bodysuits/Bathing Suits and WHITE items are Final Sale due to hygiene purposes. 

All accessories such as Sunglasses, Jewelry, Handbags, etc. are FINAL SALE

Sale items and items purchased from our Deal of the day sale are final sale. 

Red marked items are final sale


Trendy Melly Boutique Return Address:

Trendy Melly Boutique 

2300 olinville Ave

7E

Bronx, NY 10467

 

Return Information

Thank you so much for shopping with us and supporting our shop. Please look at your confirmation emails for your invoice or the physical invoice in the package. If you would like to return an item you weren’t satisfied with or didn’t fit properly please email us at  trendymellyinfo@gmail.com  stating reason for return then proceed to ship your return to the above address. 

 

*** ( Items must be returned within 10 days of the delivery date stated on the tracking information )

 Items must be returned in clear plastic to avoid damage/stains during transit.

 

RETURNS ARE FOR REFUND ONLY

********Please be aware that the items returned must have original tags, contain no stains, must be odor-less, and be in their original conditions. We will only accept returns if the item(s) is eligible to be resold. SALE items are FINAL SALE. Items that are not in our sale section and were purchased with a discount code are eligible to be returned. 

ALL RETURNED ITEMS ARE INSPECTED THOROUGHLY SO NO USED, DAMAGED, OR STAINED ITEMS MAY BE RETURNED. NO EXCEPTIONS. 

*Bodysuits/Bathing Suits and white items are Final Sale due to hygiene purposes. 

*All accessories such as Sunglasses, Jewelry, Handbags, etc. are FINAL SALE. 

 

 

Frequently Asked Questions Regarding Returns

 

What do I need to include in my return package?

Please include the invoice in your package with written reason for return.

This is my first time returning products, what does your company recommend?

Customers may return the items in the same package they received or any small package from the post office. Once the package is taped and packaged, we recommend shipping with USPS Priority Mail. This method is the most affordable and comes with a tracking number to prove the return shipment. You are welcomed to use other shipping services but they will vary in prices depending on the company and shipping method.

Do I have to pay the shipping fees to return the items or will you send me a return label?

Unfortunately we do not provide return labels, all shipping fees must be paid by the customer.

How long do I have to return my item(s)?

Please return the items within 10 days of the delivery date stated on the tracking information.

Do you hold items for returns?

No unfortunately due to excessive hold requests, we cannot hold a specific size for a return. We can’t guarantee that by the time your return reaches us, the size you desire will be available.

What will I receive for my return?

You will be receiving a refund in the original form of payment. We will add up the total spent on the items returned and include that amount in your refund. You can place a new order with your desired size or any other item of your choice. We do not provide exchanges for returns.

Do I save my tracking number to prove that I returned my items?

Yes please do! Unfortunately packages do get lost sometimes but with your return tracking information we will know that you did in fact return a package.

 

I’m missing an item/my item arrived damaged or with a defect!

Please email us trendymellyinfo@gmail.com as soon as possible with images attached.

 

 


Please email us if you have any further questions or concerns regarding anything. If you have not heard back from us regarding your return within a week of the shipping date, please email us so we can speed the process up for you. 

* Items must be in their original condition in order to be returned.

*Sale Items are final sale (items purchased from the sale section) Items that were purchased with a discount code and were not in the sale section are eligible to be returned. 

*Bodysuits/Bathing Suits and WHITE items are Final Sale due to hygiene purposes. 

*All accessories such as Sunglasses, Jewelry, Handbags, etc. are FINAL SALE. 

*Sale items and items purchased from our Deal of the day sale are final sale. 

 

 

Contact Information

Email: trendymellyinfo@gmail.com